How long until it ships?

Most orders go on the printer the same day and ship within 1–3 business days. Team or bulk orders take longer, and we’ll tell you before you pay. We quote how fast we print, not a delivery date — once it’s with USPS, the tracking number tells the rest of the story.

Can I put any name on it?

Almost. The limit is the font, not us: a wide display font holds about six characters at a readable size, a narrow one holds fourteen or more. If a name won’t fit at a thickness that survives a backpack, the store will say so before you check out rather than shipping something fragile.

What are they made of?

PLA plastic. It’s tough, light and holds color well. It is not dishwasher-safe and it does not like a hot car — see care, below.

How do I take care of it?

Wipe with a damp cloth. Keep it out of a closed car in a Louisiana summer; PLA softens in sustained heat. No dishwasher, no boiling water.

Do you ship free?

Free standard shipping on orders over $49. Under that, shipping is calculated at checkout by weight and destination. USPS Ground Advantage, tracked on every order.

Can I pick up locally?

Yes — we’re in Bossier City. Choose local pickup at checkout or message us before ordering and we’ll arrange a time and place.

Can I get my team’s exact colors?

Usually. We stock the common school colorways for this area. If you need something specific, ask before ordering and we’ll tell you honestly whether we can match it.

Can I return a personalized item?

Non-personalized items can come back within 30 days. An item printed with a specific name can’t be resold, so those are only refunded if they arrive damaged or we printed it wrong — and if we got it wrong, we reprint it.

Do you do team or fundraiser orders?

Yes. Get in touch with roughly how many you need and when you need them, and we’ll work out whether the printer can hit your date.